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Shipping Policy

1. Purpose of this policy

The purpose of this policy is to outline the terms and conditions applicable to shipping, tracking and delivery of orders from Tifosi Sports (PTY) LTD, Registration 2017/295490/07; herein after referred to as “Tifosi” or “we/us”.

2. Updates to this policy

Tifosi reserves the right to amend this Policy at our sole discretion. Updates will be published on the Tifosi website from time to time and we urge you to check back regularly to keep up to date with the latest version.

3. Shipping costs

All orders over the value of R1000.00 (One thousand rand only) will be delivered free of shipping charges. A standard shipping charge of R150.00 (One hundred and fifty rand only) will be applicable on all orders that are less than R1000.00 (One thousand rand only).

4. Shipping terms and conditions

Tifosi makes use of third party-courier services, and whilst every effort is made to ensure timeous delivery of each order, we can neither control and/or be held liable for late deliveries.

Tracking of parcels must be done via a third-party courier website and is dependent on the capabilities of the courier. You can obtain your Waybill Number by contacting info@tifosisports.co.za during Office Hours: 08:00 to 17:00 Monday to Friday.

You may be required to provide proof of identity when receiving a delivery from our assigned courier.

As part of our shipping policy – we highlight that we only deliver to major destinations within South Africa.

To find out about our retail partners in South Africa and the neighbouring countries, please contact us on email via info@tifosisports.co.za or view the Store Locator on this website. To find an On Distributor in your country outside of Southern Africa, please visit www.on-running.com.

Please note that Tifosi cannot be held liable for incorrect deliveries where you provide incorrect or incomplete information to us.

Please allow 4 – 7 working days for delivery. If you have not received your order within this time period, please contact us via email at info@tifosisports.co.za or call our offices on +27 (0) 76 024 7093 Monday to Friday during Office Hours: 08:00 to 17:00.

Our website may contain links to other websites. Please note that once you leave our website, we cannot accept any responsibility whatsoever for the protection and privacy of any information you may provide on another/any other website.

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